205 Torbay Rd, Units 6 & 7, ON. L3R 3W4
Tel: 905-475-9988 | Fax: 905-475-9665 | Toll Free:1-800-320-4607
Tel: 905-475-9988 | Fax: 905-475-9665 | Toll Free:1-800-320-4607
Welcome to Empire Foods
Originally established in 1974, Empire Foods began as a small distributor serving Toronto’s local restaurants. In 1988, new ownership expanded the business, increasing product offerings and targeting untapped market segments
Today, Empire Foods operates from a 60,000 square-foot facility, offering over 5,000 products to meet the diverse needs of the restaurant industry. We proudly serve all of Southern Ontario, leveraging efficient logistics to ensure reliability and exceptional service.
Our dedicated team of over 55 employees is ready to assist with all your foodservice needs.
Order Guidelines:
- Next-Day Delivery: Place orders by 2:00 p.m. the day before
- Minimum Order for Delivery: $250.00
- Payment Terms: C.O.D. unless credit approval is established
- Pick-Up Orders: Notify 2 hours in advance for same-day pick-up (by 2 p.m.)
Delivery Areas:
We deliver from Bowmanville, Peterborough, and Lindsay to the GTA, Niagara, and as far as Cambridge, Kitchener, Waterloo, Guelph, and Barrie.
Product Returns & Credit Policy:
To ensure efficient processing of returns and credits, please follow these guidelines:
- All returns must be pre-authorized by your Empire sales representative.
- Drivers cannot accept unauthorized returns.
- Refrigerated/frozenitems must be returned within 24 hours.
- Dry goods must be returned within 10 days; all other products within 15 days.
- Include the original invoice number, product number, description, price, and reason for return.
- Items must be in original, saleable condition.
- Report short shipments within 24 hours.
- Do not deduct credits from payments until issued a credit invoice number.
Empire Foods is committed to ensuring prompt and professional service. Contact us today to learn more about how we can serve your business!